FAQs

… and figures.

We got tired of answering questions, so we wrote them down instead.

If the below answers don’t help, please contact us.

James on +61 428 952 559

Are you a hotel?

No. Well, not in the traditional sense. We are certainly not like any “Hotel” you’ve ever been to before. But you can stay the night here, in style.

BOOKINGS

When is check in and check out?

Check in is from 3PM, Check out before 11AM. Access to your Airstream will cease after this time. Late checkouts may incur a further fee.

How much is a night?

Standard Airstream is $395
Airstream with Benefits is $440

Can I buy a gift voucher?

YES! email info@notelmelbourne.com.au for more information

How do I change or cancel my booking?

Please contact +61 428 952 559 or email info@notelmelbourne.com.au for all cancellation enquiries or requests. Please note that we have a 14-day cancellation policy.

YOUR STAY

Where are you?

388-394 Flinders Lane – Look up when you get to Harper Lane in Melbourne’s CBD.

What’s with the caravans?

They are vintage 1970’s Airstreams shipped over from the good ole’ US of A. They have been reimagined into designer suites to make your stay in the Melbourne CBD a different one, to say the least.

How do I check in?

You’ll need a smartphone.

Simply Download the App JustIN Mobile (JustIN app for Android or JustIN app for iPhone)

You will need bluetooth on for your key to work

If you can’t find the entrance try a bit harder before you call us

Roller doors don’t always roll

Can I bring my own alcohol?

Unfortunately not but it’s worth checking out our complimentary mini bar. For alcohol consumption on the premisies, you may want to organise an event at Notel.

Do you have any cooking facilities?

We don’t have cooking facilities onsite, however, we encourage and recommend that you get out into the wonderful world of Melbourne – we’ll help you with where to go and with bookings.

What do I need to bring?

A smart phone is imperative, oh and a smile.

Do you have internet?

We sure do! And an iPad Pro you can use… with complimentary Netflix.

Do I need to bring toiletries?

We’re kitted out with the great toiletries of Malin and Goetz.

Can I light up?

Sorry lung busters, no smoking or any fire/flamage for that matter is allowed at Notel.

Where can I park my car?

Right underneath in Fry’s Fast Park. Check with the attendants on the opening hours as the car park is all valet….and complimentary for guests!

Is there food there?

Not at Notel, but you’re in Melbourne’s CBD! theres almost too much choice for you.

Do you have showers?

Yep. Possibly the nicest shower ever to go into an Airstream. Full height, fully pink.

I’m in a wheelchair, can i get up into the space?

Please contact us to arrange something.

FUNCTIONS

Can I hire out the space for a function?

Yep, sure thing, just said you could. Contact events@notelmelbourne.com.au to find out what packages we offer. Pretty cool place for a bash.